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We're building a new help center and knowledge base

The full knowledge base is temporarily offline / only partially available. Until then, you'll find FAQ, direct links, and contact here - we're actively working on the new help system.

Help & Support

How can we help?

Quick FAQ answers, shortcuts to key pages, or email us directly – we support anglers and clubs.

Search runs across our on-site knowledge base.

Knowledge base

Guides for anglers

App, guest tickets, catch log and maps for your fishing day.

Open knowledge base

Categories are currently being set up - we're working on it.

Direct links

For anglers

The most important app features at a glance.

FAQ

Frequently asked questions

Short answers about the app, guest tickets, and catch log.

More in the knowledge base

Yes. The app is permanently free for anglers. You only pay the guest ticket price set by each club - no hidden app fees.

Contact

Personal help from our team

Didn't find an answer? Email us - we usually reply within 24 hours on business days.

Email support

Technical issues, ticket problems, or general feedback. We're happy to help.

[email protected]

Response time

Monday-Sunday, typically within 24 hours.

Common topics

  • Become a test club
  • Pricing & contracts
  • Technical support
  • Feedback & ideas

Feature requests

Send product ideas directly to our feature mailbox.

[email protected]

Digitize your club

Interested as a test club or questions about the dashboard? We'll get in touch personally.