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JetztAngeln

How can we help you or your club?

For app and guest-ticket questions, start with the help centre or email support. Fishing clubs also have access to phone support and live chat in the dashboard.

I am an anglerGuest tickets, app, waters, catch logI manage a clubDashboard, members, guest anglers, finances

Support by email

Have a technical question, an issue with a guest ticket, or feedback on the app? Send us a message directly.

[email protected]

Feature requests

Have an idea for a new feature? Share it with us. Feedback from real fishing days helps us improve the app.

[email protected]

Choose the right way to get support

Knowledge base

Find clear guides for the app, waters, guest tickets, and catch log, all in one place.

Help centre

Support by email

For questions about the app, guest tickets, or your account, our team usually replies by email within one business day.

[email protected]

Feature requests

Have an idea or suggestion for the app? Send it our way - we read every message.

[email protected]

Support that fits the way your club works

  • Direct contact with our team

    We answer your questions clearly and help you understand what fits your club, without unnecessary sales steps.

  • 30-minute onboarding

    In a no-obligation conversation, we review your workflows together and show JetztAngeln through real club tasks.

  • Dashboard chat

    For day-to-day club questions, the quickest route is the live chat in your club dashboard.

  • Feature requests

    Have an idea that could make JetztAngeln better? Email us at [email protected]. We regularly review suggestions as part of product planning.

  • Reply in 24 hours

    Email [email protected]. We usually reply within 24 hours, including at weekends.

What anglers and clubs can expect

Angler

App & guest tickets

Contact as an angler

Club

Dashboard & admin

Schedule a conversation

Support access

Knowledge base & guides
Email support
Feature requests (fr@)
Live chat in the dashboardAfter login
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Phone (Mon-Fri 9am-5pm)Personal, no call center
-
30-minute onboarding call
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Phone and live chat are available to club boards. Anglers can get help by email and through the knowledge base.

As an angler

Have a question? Get in touch.

Whether it is a guest ticket, the app, waters, or your catch log, you can find help in the help centre or by email. Phone support is available to club boards.

JetztAngeln UG (haftungsbeschränkt) · Birnbaumweg 9, 37176 Nörten-Hardenberg

Frequently asked questions

Yes. The app is permanently free for anglers. You only pay the guest-ticket price set by the club, with no additional app fees.

Questions about the app or a guest ticket?

Write an emailCompare software
  • Reply in 24 hours
  • GDPR · hosted in DE
  • JetztAngeln UG (haftungsbeschränkt)