Skip to main content

How can we help you or your club?

For app and guest-ticket questions, start with the help centre or email support. Fishing clubs also have access to phone support and live chat in the dashboard.

Choose the right way to get support

Knowledge base

Guides for the dashboard, member management, guest tickets, and billing. Many questions can be answered here straight away.

Help centre

Live chat

Sign in to your club dashboard to use live chat for questions that come up during everyday operations.

In the dashboard

Email

For more detailed questions or when you need to attach documents, email us. We usually reply within 24 hours.

[email protected]

Phone

Personal guidance for club boards, Monday to Friday from 9 am to 5 pm - directly, without a call centre.

+49 15567 252086

Support that fits the way your club works

  • Direct contact with our team

    We answer your questions clearly and help you understand what fits your club, without unnecessary sales steps.

  • 30-minute onboarding

    In a no-obligation conversation, we review your workflows together and show JetztAngeln through real club tasks.

  • Dashboard chat

    For day-to-day club questions, the quickest route is the live chat in your club dashboard.

  • Feature requests

    Have an idea that could make JetztAngeln better? Email us at [email protected]. We regularly review suggestions as part of product planning.

  • Reply in 24 hours

    Email [email protected]. We usually reply within 24 hours, including at weekends.

What anglers and clubs can expect

Support access

Knowledge base & guides
Email support
Feature requests (fr@)
Live chat in the dashboardAfter login
-
Phone (Mon-Fri 9am-5pm)Personal, no call center
-
30-minute onboarding call
-

Phone and live chat are available to club boards. Anglers can get help by email and through the knowledge base.

Frequently asked questions

Yes. The app is permanently free for anglers. You only pay the guest-ticket price set by the club, with no additional app fees.

Intro call

Ready to reduce administrative work?

In 30 minutes, we discuss your club’s workflows and show the relevant parts of JetztAngeln. Personal, practical, and without a scripted sales pitch.

30 min · Google Meet · no obligation · GDPR · hosted in DE

Prices & PAYW in the comparison
  1. 01

    Your challenges come first

    Year-end tasks, SEPA, catch lists, or water maps: we listen first, then show which workflows could be simpler.

  2. 02

    The system on your club

    Members, dashboard, and PAYW live.

  3. 03

    A clear next step

    Whether it is trial access, an AGM resolution, or a planned launch, you leave the conversation with a concrete next step.

Pick a time

New tab

Loading calendar

Make club administration easier

  • Reply in 24 hours
  • GDPR · hosted in DE
  • JetztAngeln UG (haftungsbeschränkt)